8 SECRETS TO EFFECTIVE REACTIVE AND PLANNED MAINTENANCE
Keeping a building running smoothly isn’t just about fixing things when they break. It’s about planning ahead, spotting problems early, and making sure everything works as it should. At AM Planned Maintenance, we specialise in Reactive and Planned Maintenance to keep buildings safe, efficient, and reliable.
1. Know your stuff:
Buildings are complex. From the roof that protects everything inside, to the drainage systems that silently manage water, to doors, windows, and HVAC systems, each element plays a vital role. Understanding how all these systems work together is the first secret to effective maintenance. Knowing your building inside out allows you to plan better, respond faster when something goes wrong, and prevent small issues from becoming big, costly problems.
2. Prioritise.
Prioritisation is key. Not every maintenance task carries the same risk. Some systems are critical to safety or operational efficiency like fire doors, drainage, or heating and cooling systems. Others might be less urgent but still important for long-term performance. Effective Reactive and Planned Maintenance means knowing which issues need immediate attention and which can be scheduled into a planned program. It’s about working smarter, not just faster.
3. Have a Plan and Stick to it:
Sticking to a planned maintenance schedule is another cornerstone of success. Regular inspections, servicing, and small fixes prevent major failures down the line. It’s the difference between a leak that can be patched quickly and a roof collapse that disrupts an entire building. Planned maintenance keeps things running smoothly and reduces the need for emergency reactive work, saving time, money, and stress.
4. Adopt Technology
Technology makes all this easier. High-tech cameras for drain inspections, sensors for monitoring critical systems, and maintenance management software give real-time insight into building health. These tools help our teams spot potential problems early and act before they escalate. It’s part of what makes our approach to Reactive and Planned Maintenance so effective.
5. Build The Right Team
Having the right people on the job is just as important. Skilled, trained engineers and technicians respond faster and solve problems more efficiently. Cross-training ensures that no matter the challenge, there’s always someone ready to handle it. Keeping essential spare parts on hand also speeds up response times and reduces disruption, especially during reactive maintenance calls.
6. Standardise:
Standardising processes and documenting work are another secret. Checklists, standard operating procedures, and clear records reduce errors, ensure consistency, and make it easier to track what has been done. Performance tracking measuring downtime, repair costs, and repeat issues allows continuous improvement, making both reactive and planned maintenance more effective over time.
7. Communication:
Communication is critical too. Tenants, occupants, and stakeholders need to know what’s happening, whether it’s scheduled work or an emergency repair. Clear communication reduces confusion, builds trust, and makes maintenance smoother for everyone involved.
8. Learn:
Finally, every job is an opportunity to learn. Every repair, inspection, or emergency call gives insights that make the next job quicker, smarter, and more reliable. That mindset is what makes our teams at AM Planned Maintenance confident in tackling any challenge.
Reactive or planned, big or small, maintenance is only as good as the people, processes, and planning behind it. At AM Planned Maintenance, we take pride in doing things right. That’s why our clients trust us for reliable, efficient, and professional Reactive and Planned Maintenance every single day.
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